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Q 1: I cannot login – forgot user name or password.

Q 1: I cannot login – forgot user name or password.

Likely cause:

wrong user name, forgot password or account is locked

What is your user name?

  • it is generally not your email address (most likely your name or your company name)
  • it shall not contain @cosmicbills.com

What if the password is forgotten?

  • you can reset it at the login window, by click “Forgot password”. You will be asked to enter your user’s name and then click “submit.”
  • You will then set new password. If you forgot user name. Send an email to
    support@cosmicbills.com
  •  we will let you know.

 Not sure username and password,or Account is locked:

Email to support@cosmicbills.com or phone us at 0407068942

 

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