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Q6: How to pay/renew subscription,and update payment card details?
How to pay or manually renew subscription?
- Login Cosmic Bills, click the button “My Account” on the left sidebar.
- Choose a plan and enter your card details then once done click Pay Now.
How to change your existing subscription plan?
- Login Cosmic Bills go to “My Account > choose plan > enter card details then click Pay now button.
Note: the change will take place when the new subscription is paid.
How to update my credit card?
Login Cosmic Bills, go to Settings > Account Settings > Subscription: Update Card
Note: the new will be used for renewal
How to cancel automatic renewal?
Login Cosmic Bills, go to Settings > Account Settings > Subscription: Cancel Billing
Note: when it is due to renew manually, we will email you.
Further notes:
- All subscriptions expire after all the usage subscribed is fully consumed.
- When you renew, the new subscription period starting date is set as the new date of renewal.
- Cosmic Bills does not hold your credit card data at all. We use the payment gate Stripe.